How to refund and exchange of goods
Firm Digital Designs makes every effort to ensure that our clients could quickly and easily return any product. This was developed and implemented highly detailed returns form. Thanks to the return procedure by the buyer not coming up or unnecessary goods is always clear, there are no errors or problems. But for this you must first correctly fill out a special form. After that, the client company Digital Designs will be able in a short period of time to return purchased products, and the organization to make a full assessment of the current negative situation.
The company management understands that to notice at the time of purchase or receipt by post of goods some defects is almost impossible. Additionally, there may be occasions when problems will arise after expiry of the set in the country of return period consumer goods is 14 days. In such situations, Digital Designs the company always meets its customers. But it is recommended to save the product, the proper form of its packaging, do not throw the box, not pasted purchase. Compliance with these simple terms will help to make quickly and without problems the refund. The firm is always ready to help their clients to decide in their favor the disputable questions.
We also recommend to read some article about how to get the goods on the New post
- Report to the accounting Department or Manager;
- Download and complete the questionnaire;
- To send the New Mail item together with the questionnaire;
- To give the number of the waybill.
- It is forbidden to paste over the original packing tape (if colour);
- All products must be Packed in stretch film. If the product consists of several parts, each part should be wrapped separately;
- It is forbidden to send the goods on delivery;
- Delivery of the goods paid by You (except in cases of our error or product defect )
The refund will be paid from 2 to 5 business days after receipt of the product. During this time, we do examination and inspection. The refund will be paid to the card of PrivatBank.
The warranty policy of the company is Digital Designs
Digital Designs the company sells only high quality products, manufactured by reputable and well-known manufacturers – ErkulAuto,OmsaLine, Carmos, Meric... For the most part with the goods it comes with the official warranty from the manufacturer. For different product groups, brands, products are the guarantee and warranty period, which is set according to the service policy of the manufacturer. All its customers Digital Designs strongly recommends that you specify the warranty period for each item. To obtain this information from the Manager who took the order. In addition, it can be specified on the website in the product description.